Carolyn Smith
Sales Associate
With over 20 years in hospitality sales, Carolyn has built a career around her love of people and passion for delivering exceptional service. From Sales Director roles to international projects, her journey has taken her across Europe and deep into the heart of what makes hospitality thrive—relationships.
Carolyn brings a wealth of experience to every brief, whether it’s project management, key account growth, rate negotiation, enquiry generation, or delivering a standout guest journey. She has a sharp commercial eye and a naturally warm approach, making her a go-to for businesses seeking both professionalism and heart.
Outside of work, you’ll likely find her out in nature with her family, exploring the outdoors and recharging in the fresh air. Her proudest career moment? Meeting Nelson Mandela—an experience she’ll never forget and a reminder of the power of connection.