THE LEADING COMMERCIAL CONSULTANCY FOR WORLD-CLASS HOSPITALITY BUSINESSES

find out more…

Collaborating for success

Great businesses are made by great people. It’s the talented, confident and passionate individuals that drive growth and create lasting impact.

As hospitality sales and marketing specialists, our team are an extension of your team, providing short, medium and long-term support for all your commercial needs.

Our philosophy

At En Pointe Solutions, we understand that every business is unique, and success comes from personalised strategies that align with individual goals. One size doesn’t fit all!

We create bespoke solutions to support growth and empower businesses to thrive in a competitive market. We do this by truly understanding our clients’ challenges, tailoring solutions to meet their needs, and providing the right person (or people) to deliver hands-on guidance at every step to ensure lasting success.

about us…

Our Services

  • Our team of specialists provide bespoke consultancy to boost your business’s profitability and success. We offer support from short-term sales gaps to long-term strategy building. We work closely with you to overcome challenges, keeping your business competitive and on track to achieve lasting growth.

  • With over 20 years experience in venue hospitality sales and marketing, En Pointe Solutions provides tailored audits, gap analysis, and strategic planning. We understand the nuances of working within venues and offer high-level or integrated support to address challenges, optimise sales, and develop effective strategies for growth.

  • Our marketing specialists work both externally with clients and alongside our own sales teams on projects that require sales and marketing input. Their specialisms include creating tailored marketing strategies designed to elevate your brand and drive growth, delivering the marketing activity and marketing team development.

  • At En Pointe Solutions, we provide bespoke coaching and training to develop your team’s skills and improve performance. Our experienced coaches work with individuals and teams to identify challenges and deliver personal and professional growth, ensuring your business achieves success through targeted support and development.

Our clients

let’s hear from them…

  • Donnini
  • Heritage Portfolio
  • Edinburgh University
  • Blue Sky Experiences
  • Edinburgh International Festival

  • Colin and the team at En Pointe Solutions have been absolutely outstanding in supporting our sales and marketing efforts at Dalmahoy. Their expertise, dedication, and strategic approach have made a significant impact, helping us drive engagement, boost the Dalmahoy brand visibility, and achieve remarkable results. Colin’s professionalism, creativity, and deep understanding of the industry ensured he placed the right candidates with us and that every initiative was executed flawlessly. His commitment to excellence and attention to detail set him apart, making him a truly invaluable partner. We couldn’t be more grateful for his support and highly recommend En Pointe Solutions to anyone looking for top-tier sales and marketing expertise. - Colin, Dalmahoy Hotel and Country Club

  • We engaged En Point Solutions following a recommendation, to support us with a commercial positioning and planning project for a new hotel opening in Central London. Our project involved local market supply and competitor analysis, local market demand including potential companies for our sales teams to target, positioning and pricing suggestions for our new business and a sales action plan. We initially engaged with Colin who spent time ensuring that he understood the brief and understood the desired outputs which really gave me confidence. The team at En Point Solutions did a great job with their research and pulled together a detailed but concise report that has been used as our commercial planning document and action plan. I would certainly use En Point Solutions again for future projects. - Simon, The Wellbeck Hotel

  • Partnering with En Point Solutions was a game-changer for us during the launch of our new hotel in London. Colin and his team were incredibly supportive, and I truly don’t think we could have achieved what we did without them. They responded swiftly and had the necessary support in place within days. Louise’s assistance was outstanding, enabling us to hit the ground running and build significant momentum from day one. She was exceptionally helpful, flexible, and always willing to step in wherever needed. Their expertise, professionalism, and personalized approach made a world of difference, and we couldn’t have asked for better support during such a crucial time. A huge thank you to Colin and Louise for their invaluable help. Without a doubt, they’ll be my first call whenever we need extra support in the future - Emma, Virgin Hotels

  • "I contacted En Pointe Solutions last year to request support for the Sales & Events team at Cameron House with their Delphi engagement, the support received was remarkable. Heather Mills undertook initial discovery work with the team to assess the knowledge gaps and identify areas for assistance. She presented her findings and began working on a user guide, following up with a training session alongside Colin Horsburgh on both Delphi standards and selling skills. Heather also conducted a review of the system set up and further supported with menu and package creation, new documents, and a general clean of all areas in Delphi..."

  • “En Pointe Solutions offers a methodical but innovative service that looks at strategic and operational challenges and opportunities in the round. Their ability to deliver under pressure and within budget for multi projects is refreshing. They are skilled communicators who are able to conceive, sell concepts, and find consensus with clients to achieve outcomes that add value to a project. I would have no hesitation in recommending En Pointe Solutions and their multi-disciplined team.”

  • “I really valued En Pointe Solution’s support. They are great to work with and have contagious enthusiasm which rubs off on all the team. I’d highly recommend them to colleagues and connections and I look forward to working with them again.”

Let’s talk…